| Classification: Staff |
| Status: Full Time |
| Minimum Salary: |
Description of Job Duties:
- Receive general ideas from user groups and management for online student services and suggest technical solutions.
- Clarify the general ideas by meeting with users/management and asking appropriate questions to develop a solid list of requirements.
- Develop online functionality using the resources available or recommending alternate solutions.
- Learn the general processes of the various student services departments as well as the various system resources they use to perform their duties.
- Develop and maintain a high degree of technical expertise in the Jenzabar student information system, PowerFAIDS financial aid system, student portal and electronic form software.
- Develop SSRS reports, SQL queries, stored procedures, and the use of API’s as necessary to provide useful information to faculty, staff and students
- Monitor the performance and provide diagnosis and problem resolution of all enterprise software.
- Test and install upgrades.
Experience and Other Qualifications Required:
- Associate Degree, preferably in a technical field, required
- Bachelor's Degree and/or technical certifications preferred
- Solid understanding of relational database concepts
- Training or experience with Microsoft SQL, PowerBI and similar tools preferred but not required
- Training or experience developing online tools, services or other real-time customer interfaces preferred but not required.
- Experience planning and managing projects and providing regular status updates to management
- Experience troubleshooting and using API’s
- Strong work ethic and desire to learn
- Strong communicator, both written and oral • Ability to interpret technical information and present it effectively to a wide variety of external professionals and in-house staff.
Excellent Employee Benefits
Health, Dental, Vision, Life & Disability Insurance details »
Work/Life Balance Perks for Employees
Dollar Lunch, Fit Center Access, Educational Benefit, Government Verizon Phone Plan, Discount Purchase Programs, Discount Facility Rentals, Vacation & Sick Leave details »
To be considered for this position, a complete application packet must be received, including all the following:
- Cover letter of interest (please address your qualifications, skills and knowledge, as well as a secondary area of qualification, if applicable.)
- Resume
- At least one letter of recommendation (this should come from a different reference than is listed on your applicaton)
- Transcript(s)
